IT Services Archives - MAD Technical Solutions https://madtechnicalsolutions.com/product-category/it-services/ Thu, 11 Mar 2021 01:10:56 +0000 en-US hourly 1 https://wordpress.org/?v=6.5.2 177052661 Online Cloud Backup Plan https://madtechnicalsolutions.com/product/online-cloud-backup-plan/ Mon, 01 Jun 2020 03:41:58 +0000 https://madtechnicalsolutions.com/?post_type=product&p=1027 Protect your important files with Online Backup provided and monitored by MAD Technical Solutions. Never lose that important file or photo again!  Our online backup keeps 7 daily, 4 weekly, and 6 monthly backups in history by default to protect against accidental deletions and ransomware attacks.  All backups are encrypted at the computer being backed [...]

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]]> Protect your important files with Online Backup provided and monitored by MAD Technical Solutions. Never lose that important file or photo again!  Our online backup keeps 7 daily, 4 weekly, and 6 monthly backups in history by default to protect against accidental deletions and ransomware attacks.  All backups are encrypted at the computer being backed up and are never on any other system in an non-encrypted state.

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]]> 1027 Monthly Monitoring / Security / Maintenance / Unlimited Phone Support https://madtechnicalsolutions.com/product/online-backup/ Thu, 26 Mar 2020 17:38:48 +0000 https://madtechnicalsolutions.com/?post_type=product&p=871 Includes: Managed Antivirus (ESET Endpoint Security) Web Protection – Optional Web Filtering Automated Windows Updates Automated Supported Third Party Software Updates Unlimited Phone Support Phone – Questions we can answer or easily walk-through over the phone Remote – We connect to the computer over the internet and help via screen sharing session – Billed in [...]

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]]> Includes:
  • Managed Antivirus (ESET Endpoint Security)
  • Web Protection – Optional Web Filtering
  • Automated Windows Updates
  • Automated Supported Third Party Software Updates
  • Unlimited Phone Support
    • Phone – Questions we can answer or easily walk-through over the phone
    • Remote – We connect to the computer over the internet and help via screen sharing session – Billed in 15 minute increments at our hourly rate
    • On-Site – On Site Service – Billed in 15 minute increments at our hourly rate with a 1 hour minimum
  • Optional Add-On
    • Backup Agent – Requires 1 backup bucket per Account (1 Bucket for all of a single customers Backups)
    • Backup Bucket

Add-On Information:

Online Backup (Group of products)
  • A single customer needs 1 backup bucket and 1..n backup agents
  • Backups are Incremental Forever
  • Backup buckets is based on used storage, not protected item size – Our backups use great deduplication and compression to save space.
  • Default Retention policy
    • Dailies for 7 Days
    • Weeklies for 4 Weeks
    • Monthlies for 6 Months
Backup Options:

Client 

  • Only Client Operating Systems
  • Client Backup agent can backup the following
    • Files and Folders
    •  MySQL
    • Program output
    • Windows System Server State
    • Windows System Backup

Server

  • Server Operating Systems and Any Client OS using the backup types below
  • Server is defined as any backup agent backing up the following items
    • Hyper-V
    • Microsoft Exchange
    • Microsoft SQL
    •  MongoDB
    • Application-Aware Writer
Backup Buckets:
  • Shared across all of a single customer’s devices

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