Frequently Asked Questions
MAD Technical Solutions FAQ
Can I upgrade after signing up?
Yes, you can upgrade at any time after signing up. If you need more space for your website, add computers to your network or require more time for a project; Please let us know and we will be happy to upgrade your existing plan.
What is your refund policy?
We offer no-questions-asked refunds to all customers within 30 days of your purchase. If you are not satisfied with our product, then simply send us an email and we will refund your purchase right away. Our goal has always been to create a happy, thriving community. If you are not thrilled with the product or are not enjoying the experience, then we have no interest in forcing you to stay an unhappy member.
Website Development and Hosting
Can I use the create multiple sites?
Yes, you are free to add as many sites as you wish if you have a dedicated server or VPS. Please contact us if you need your own private access to your very own personal server. Some of our packages will allow you to have add-on domains.
What files are needed to create a website?
We can utilize almost any word processing document, PDF or other marketing materials you have to add to your site. If you need us to work with you and help you with content, we will be happy to meet with you. Photos and logos are always nice to have, but these can be created if necessary.
What format do you use for your websites?
Our most common go-to for design is WordPress. We can design in almost any format you wish, but we like the WordPress functionality and responsiveness.